Frequently Asked Questions (FAQs)

What is Cryptic Nine Wear?

Cryptic Nine is a premium artwear brand based in Spain. Each piece is unique, hand-painted, and inspired by artistic movements and contemporary urban culture.

Are the garments hand-painted?

Yes. Each design is original and hand-executed, making each piece unrepeatable. Small variations between units are part of the product's essence.

What materials do you use?

We work with natural fibers such as cotton and linen. The paint used has Ecolabel certification, guaranteeing high resistance and color preservation wash after wash.

How should I care for my garment?

To preserve the colors and design, we recommend machine washing cold or on a delicate cycle. It can be ironed on a delicate setting. Avoid tumble drying and bleach.

Do you take custom orders?

Yes, we work on artistic collaborations and custom products. Contact us before placing your order to confirm options and lead times.

How long does my order take to arrive?

Products are handmade with a preparation time of 2-5 business days. Please note that certain more elaborate designs may require a little more time, so shipping might be slightly delayed. Once shipped: Spain 3-5 business days, EU 5-10 business days, International 10-20 business days.

Can I return or exchange a garment?

We accept returns within 14 days of receipt, provided the garment is unused, with tags, and in its original packaging. Personalized products are not refundable.

What sizes are available?

Our garments are available in sizes S, M, L, and XL. Please check each product's description for availability or contact us if you have any questions.